Customer Satisfaction is our Priority
It is our goal to provide an exceptional online shopping experience for each shopper.
If you are unsatisfied with any part of your shopping experience we would like to hear about it.
For all returns, if accepted, the refund will be issued in the same form of payment as the original transaction or as store credit. Return shipping will be deducted from the return amount.
Items marked FINAL SALE cannot be returned. (No Exceptions!)
Please allow us 7-10 business days for returns to be processed once received
Return Policy Details
- This return and exchange policy applies to all orders made through www.thecurveco.com and any platform that sells on behalf of The Curve Co
- Please contact us via email (firstname.lastname@example.org) or use the "Submit a Return" tab at the bottom of our website
- Items must be returned within 14 days of the delivery date
- The packing slip must be included inside return packages
- Items must be unworn, unwashed, and have original tags attached. Accessories must be in the original packaging
- Gift Cards, E-gift cards, underwear, cosmetics and clearance items are FINAL SALE
- Store Credit/Exchanges/Returns will be processed once your returned package/item is received (please allow 2 weeks for returns to be processed)
- We will email you a return label once you have contacted us about returning your items. The customer is responsible for affixing the return label to the package and returning the items within the return period. Please note*** The cost of return shipping will be deducted from your store credit/refund amount
- Please keep your return tracking number and confirmation receipt